TechSmart LLC-FZ ("TechSmart", "we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit techsmart.world or engage with our services. It is prepared in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and applicable free zone regulations.
1. Who We Are
TechSmart LLC-FZ is incorporated in the United Arab Emirates, registered at The Meydan Hotel, Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE. We provide AI-powered technology solutions including agentic AI, localized AI deployments, board intelligence platforms, and industry-specific AI applications.
For data protection enquiries: marketing@techsmart.world
2. Information We Collect
2.1 Information You Provide
- Contact data: Name, company, email address, and phone number submitted via our contact form or email.
- Business information: Details about your organisation and AI requirements shared during consultations.
- Client data: Information provided during delivery of contracted services, governed separately by your service agreement.
2.2 Automatically Collected Information
- Usage data: Pages visited, time on site, navigation paths, and referral sources.
- Technical data: IP address, browser type, operating system, and device identifiers.
- Cookies: Essential cookies only, required for basic site functionality including your theme preference. No advertising or tracking cookies are used.
3. How We Use Your Information
- To respond to enquiries and arrange consultations
- To deliver and manage contracted AI services
- To send service-related communications
- To improve our website and services
- To comply with legal obligations under UAE law
- To protect the security of our systems
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Legal Bases for Processing
- Contractual necessity: Processing required to fulfil a service agreement
- Legitimate interests: Responding to enquiries and improving our services
- Legal obligation: Compliance with UAE federal and emirate-level law
- Consent: Where you have expressly agreed to specific processing
5. Data Sharing
We share personal data only in the following circumstances:
- Service providers: Trusted technology partners assisting in delivering our services, bound by confidentiality obligations
- Legal requirements: Where required by UAE law, court order, or regulatory authority
- Business transfers: In connection with a merger or acquisition, with appropriate safeguards
- Your consent: For any other purpose where you have given explicit consent
6. Data Retention
- Enquiry and contact data: up to 3 years from last contact
- Client service records: as required by UAE commercial law (minimum 5 years)
- Website usage data: up to 12 months in aggregated form
7. Cookies
We use only essential cookies for basic functionality — including your dark/light mode preference. We do not use advertising or cross-site tracking cookies. You can control cookies through your browser settings.
8. Data Security
We implement appropriate technical and organisational measures to protect your data. Our AI solutions operate on a privacy-first architecture — client data processed through deployed systems remains within your defined security perimeter and does not transit our infrastructure.
9. Your Rights Under UAE PDPL
- Access: Request a copy of personal data we hold about you
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion where data is no longer necessary
- Restriction: Request limitation of processing in certain circumstances
- Portability: Receive your data in a structured, commonly used format
- Objection: Object to processing based on legitimate interests
- Withdraw consent: Where processing is consent-based, withdraw at any time
To exercise any right, contact marketing@techsmart.world. We respond within 30 days.
10. International Transfers
Your data is processed primarily within the UAE. Where data is transferred outside the UAE, we ensure appropriate safeguards are in place in accordance with UAE data protection law.
11. Children's Privacy
Our website and services are directed at business professionals. We do not knowingly collect data from individuals under 18. Contact us immediately if you believe such data has been collected.
12. Changes to This Policy
We may update this policy periodically. Changes are posted on this page with a revised effective date. Continued use of our website after changes are posted constitutes acceptance.
13. Contact Us
- Company: TechSmart LLC-FZ
- Address: The Meydan Hotel, Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE
- Email: marketing@techsmart.world
- Phone: +971 (50) 622 0795
You also have the right to lodge a complaint with the UAE Data Office or relevant free zone authority.